Crash-boom-bang!PriitApr 09, 2008

We had a first minor production server crash this morning which brought our service down for couple of hours. As we have already a number of beta clients using Edicy, it’s quite a lot to worry about and quite a good lesson to learn.

We sincerely apologize for inconvenience. But if we put this another way, the bulletproof shield for Edicy is now a little bit stronger than it was yesterday.

We are also about to set up a proper monitoring system so we could get notifications on the problems before you should.

For you tech savvy guys interested in what happened – i suspect it was an fairly old Ruby version running on 64-bit Debian causing a lot of segmentation faults. At least compiling a new Ruby version did the trick. I’m going to have a further investigation now.

And once again, our sincere apologies.

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    Tõnu Runnel, CEO. A designer, lawyer and entrepreneur. Passionate about human interaction with machines.

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    Priit Haamer, CTO. Developer who is concerned about design and usability sometimes more than his own trade.

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