Addresses
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Contents
- How do I change the address of my site?
- I’ve added my personal address but it still shows the default edicypages.com address.
- My custom address typed without “www” opens my Edicy site but with “www” it doesn’t. What is wrong?
- Redirecting your web address to Edicy
How do I change the address of my site?
Go to "Settings" → "Addresses". Click on the options to either add, edit or delete an address.
When you add a new address you can choose between three options:
- "Search for a new domain" — buy a new personal address like mycompany.com, mycompany.net etc from Edicy (this requires an Edicy Pro account).
- "Import an existing one" — i.e. an external address that you already own (also requires an Edicy Pro account).
- "Create free address" — choose this if you want to add a free "myname.edicypages.com" address.
I’ve added my personal address but the default edicypages.com address is still showing.
Your default edicypages.com address will continue to exist side by side with your own personal address (whether it’s a personal edicypages.com address or a domain tied to your Pro account). You can see your site at the new address when you enter the address into your browser’s address bar.
My custom address typed without “www” opens my Edicy site but with “www” it doesn’t. What is wrong?
This means that your main domain address (e.g. mycompany.com) is redirected correctly but the subdomain (www.mycompany.com) isn’t. To correct this you have to make one more change in your domain name servers.
If the record “www” exists in your server then you have to verify that its type is CNAME and the value is your domain name (e.g. mycompany.com). If it isn’t then correct it (if the record type of “www” is A-record then delete it and add again as CNAME -record).
If the record “www” doesn’t exist in your server then you have to add a new sub-domain record with the name “www”, the record type as CNAME and the value as your domain name (e.g. mycompany.com).
Redirecting your web address to Edicy
Once you’ve registered for Edicy Pro you can redirect your personal web address (e.g. mycompany.com, mycompany.co.uk) to Edicy. This can be a slightly different process depending on which provider you purchased your address from. Below are general instructions on how to redirect your address as well as instructions for some of the larger address providers. Also check if you have entered the address into your Edicy site addresses section before redirecting. If you are having difficulties please feel free to contact us at support@edicy.com.
NB. This guide assumes that your domain name server (DNS) remains on the server of the provider from which you purchased your address. If you want to move your name server to Edicy, please contact us at support@edicy.com.
Basic Instructions
- Log into the administrative section of the site where you purchased your web address.
- Find the option for “IP Forwarding” or “Modifying an A-Record”, this is usually found under the heading “Advanced DNS Management”.
- Select this option and enter Edicy’s IP address: 82.129.24.69.
- Log into your Edicy site.
- Check you've entered your domain correctly in Edicy, check it through "Site"→"Addresses" button, then check the domain you've added, or click on the options to "Add" or "Edit" your domain.
Note: It can take up to 48 hours for these changes to take effect - but if you're lucky it might only take a couple of hours.